How can we help?

Before you get started...

Thanks for selecting our clever little box to take your TV viewing to the next level. Now that your box is home, let’s start by making sure you have everything you’ll need.

1. Check the contents of your box


You should have the following:

  • Remote control
  • 2 x AAA batteries
  • NOW TV Box
  • HDMI cable
  • Power supply unit with mains plug

If any of the parts are missing from your box, please contact us.


2. Create a NOW TV account


Follow the simple steps on the voucher card included with your box to create your account and activate your Passes.

Just choose a free trial or NOW TV Pass to get started, and you’ll be ready to start watching right after creating your account and connecting your NOW TV Box.

You'll need to:

  • Have a credit or debit card to hand
  • Be over 18 years old
  • Live in the UK or Channel Islands

Already have a NOW TV account? Just select Continue to set up your box.

Back Continue

Did you find this helpful?