Help Centre

What features are available on NOW TV?

Find the answers to some common questions about features available on NOW TV below:

Subtitles are available for selected on demand movies and shows on the Sky Cinema Month Pass and NOW TV Entertainment Month Pass.

You can get subtitles on a bunch of our devices, including the NOW TV Box and NOW TV Smart Stick, with more to come. Check the article below to find out more.

More infoCan I watch NOW TV with subtitles?

Yes – just select Add to My TV to add a show to your Watchlist, where you can find it to watch later.

Watchlist

You can download most shows on the NOW TV Kids Pass for your little ones to watch again later when you’re offline, whether on the go or relaxing on holiday.

We'll be introducing downloads for movies and shows on the Sky Cinema Month Pass, Entertainment Month Pass and hayu Month Pass in the next few months too – watch this space.

More infoHow do I download shows to watch offline?

Yes, you can.

Just turn on your Parental PIN and choose what age rating you want it to apply to.

If you want friends or family to use your NOW TV account without being able to buy Passes or any other products using your saved card details, make sure your Payment PIN is turned on.

Buying passes

Unfortunately NOW TV isn’t currently available in 5.1 surround sound.

The NOW TV Smart Box with Freeview and NOW TV Smart Stick let you pause and rewind the live TV channels for up to 30 minutes. However you can’t record whole shows or series on the live TV channels.

On all other devices, you can only pause or rewind on demand movies and shows.

Not at all. You can subscribe to all the NOW TV Passes on one account.

You can’t browse the internet through the NOW TV Box or Smart Stick.

You can use your NOW TV device to stream Sky Cinema, Entertainment and Sky Sports channels. You can also connect to loads of apps through your Box and Smart Stick, including Netflix, BBC iPlayer and YouTube.

Now TV Box and NOW TV Smart Stick

If you’ve got a NOW TV Smart Box with Freeview, you can use Red Button and interactive services on live BBC channels. Just hit the red button on your NOW TV remote to get started.

Keep in mind You can't use the Red Button on any of the Sky Sports channels at the moment.

My NOW TV remote doesn’t have a red button

Got a NOW TV remote without a red button? No problem – just use the star (*) button to access interactive services through your NOW TV Smart Box instead.

If you’ve got a NOW TV Box or NOW TV Smart Stick, you can watch Sky Sports Box Office events, including boxing and WWE events, with the Sky Sports Box Office app.

More info Can I watch Sky Sports Box Office events on NOW TV?

If you’ve got an iPhone or Android smartphone, it’s easy to add a reminder to your calendar to make sure you don’t miss the big match.

To set a reminder you’ll need to have the NOW TV app installed (just search NOW TV in the App Store or Google Play), and be logged in with your email address and password. When you find an event that you don’t want to miss, hit Add to calendar to set a reminder.

Select 'Add to calendar'

 

The first time you add a reminder, or when you install the app, you’ll be asked to give NOW TV permission to access your calendar. Just select Allow, or go to your settings to grant access your calendar.

Don’t worry – we’ll never use this to access any of your personal data. You can remove permission to access your calendar at any time in Settings.

Did you find this helpful?