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Error message 10020 on your PlayStation or Xbox

If you see the messages below when trying to sign in to NOW TV on your PS4, PS5, Xbox One or Xbox Series X/S, then your account hasn’t been fully set up yet.

PlayStation


Account not set up properly - PS4

 

Xbox


Account not set up properly - Xbox One
 

How do I finish setting up my account?

Just go to NOWTV.com on a PC or Mac and follow these steps to start a free trial or buy a Sky Sports Pass.
 

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