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How to set up a Parental PIN for Apple TV

Are you being asked to enter a Parental PIN when you try to watch live Sky Cinema channels on your gen 2 or 3 Apple TV?

This is because a Parental PIN is mandatory to watch most live Sky Cinema channels. (For more info about the PIN and when it’s required, see What is a Parental PIN?)

If you’re watching on Apple TV and you don’t have a NOW TV account because you bought your Passes through iTunes, here’s what you need to do.


Step 1: Create a NOW TV account

  1. Head over to and pick a Pass. If you’ve already got the Pass you want through iTunes and you don’t want to buy another one, you can start a free trial.
  2. Enter your details, including payment info, to complete your sign-up.
  3. If you don’t want to keep the Pass you’ve just started a trial for, you can now cancel it. Head to the Passes & vouchers area of My Account, hit Cancel Pass next to the relevant Pass, and follow the steps right to the end.
  4. We'll send a cancellation confirmation to the email address you signed up with. You'll still be able to enjoy your 7-day free trial, but when it ends, you won't be charged.


Step 2: Sign in to the app on your Apple TV

Next, head back to your Apple TV and select the My Account tab in the NOW TV app, then Sign in. Enter your NOW TV account details.

Your 2 accounts will now be linked, letting you:

  • watch all your Passes on any supported device – not just on Apple TV
  • buy and manage Passes through your NOW TV account as well as via iTunes, should you want to.


Step 3: Set up a Parental PIN

Now that you’ve got a NOW TV account, you can set up your PIN in just a few clicks:

  1. Go to the Settings & PINs area of My Account
  2. Select Set up Parental PIN
  3. Enter your PIN, confirm your password and Save PIN
  4. All certificates will be selected as your default age rating. To choose a different rating, just select Change settings.

Keep in mindYou’ll be asked to enter your Parental PIN when you watch most live movie channels even if you’ve got your PIN switched off, and regardless of the age rating of the movie that’s showing.

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