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Error code 011 - Can't connect to Wi-Fi on NOW TV Box or Smart Stick

Error code 011 - Can't connect to Wi-Fi on NOW TV Box or Smart Stick

You may see error message 011 when setting up your NOW TV Box or Smart Stick and trying to connect to your wireless network.

Try this fix:

Press the following buttons on your remote control in quick succession:

  1. Home (x5)
  2. Fast Forward (x3)
  3. Rewind (x2)

Then press OK to update the software. Once it’s updated to 100% please retry connecting to your wireless network.
 

If the steps don't work, please reset your NOW TV device, and try to connect to your wireless network again.

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