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Error code 011 - Can't connect to Wi-Fi on white NOW TV Box

You may see error message 011 when setting up your white NOW TV Box and trying to connect to your wireless network.

Try this fix:

Press the following buttons on your remote control in quick succession:

  1. Home (x5)
  2. Fast Forward (x3)
  3. Rewind (x2)

Then press OK to update the software. Once it’s updated to 100% please retry connecting to your wireless network.

If the steps don't work, please reset your NOW TV Box, and try to connect to your wireless network again.

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