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Help Centre

How can I contact NOW TV’s Accessibility team?

How can I contact NOW TV’s Accessibility team?

Want to know how we can help you get the most from NOW TV?

If you need support using any of NOW TV’s services due to disability, or you just want more info about what we offer, our Accessibility Customer Service team can help.

How to get in touch

You can get in touch with NOW TV's Accessibility Customer Service team by:

  • Using our online form, or by Live Chat (please let the advisor know you're an accessibility customer, so they can make sure you're speaking to one of our accessibility advisors)
  • Telephone: 03303 323031
  • Text Relay or Next Generation Text (Including the NGT Lite App)

I need my correspondence in a different format

We can provide emails, letters and other printed material in alternative formats, including braille, large print and audio CD.

Speak to an advisor in any of the ways listed above to find out more.

Keep in mind The Accessibility Customer Service team can only help vulnerable customers and customers with disabilities. For anything else, go to the NOW TV Help Centre.

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