Apple TV won't connect to internet
If you’re seeing a message saying your Apple TV isn’t connected to the web, here are a few steps you can take.
1. Check your network settings
To do this, go to: Settings > General > Network
Select Test Network to check if there are any issues with your internet speed. You can also refresh your connection by disconnecting and reconnecting to it.
2. See if the problem is with your Wi-Fi or Apple TV
3. If your Wi-Fi isn’t faulty, get help from Apple TV support