Help Centre

Buying replacement accessories for my NOW TV Box or Smart Stick

Need a new remote or power cable?

Need a replacement remote control or power supply unit, and your NOW TV Box or Smart Stick is out of warranty? Not a problem – just order them directly from the Sky Accessory Shop.

Need a new HDMI cable?

You can get HDMI cables from all good electrical stores.

Did you know? If you have a white NOW TV Box, you can connect to your TV using an AV cable instead of an HDMI cable (if, for example, your TV doesn't have an HDMI port). AV cables are also available from the Sky Accessory Shop.

Need an HDMI extender for your NOW TV Smart Stick?

If you don't have enough room to plug your Smart Stick into your TV (because it's wall-mounted, for example), you might need an HDMI extender to give you that extra bit of space.

HDMI extenders are available in all good electrical stores.

Is my NOW TV Box or Smart Stick still in warranty?

Your device is in warranty if you bought it within the last year, and it hasn't been deactivated due to a refund.

If your device is in warranty, you might be able to get replacement accessories free of charge.

Return or replace my NOW TV Box, Smart Stick or accessories

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