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Changes to your NOW Broadband package

From February 2020, we’re reducing the price of our NOW Broadband packages.

We’re also making monthly bills simpler for NOW Broadband customers, by including the cost of line rental in your broadband package payment.

Signed up for NOW Broadband in the last 12 months?

If you signed up in the last 12 months, you’ll currently be paying a special introductory offer price each month.

The only change is that after these 12 months, you’ll roll onto a new lower price point, compared to what you would have paid before.

 

FAQs

 
 What your broadband package costs todayWhat you'll pay from February 2020/when your offer ends*
Brilliant Broadband£25.99 a month£25 a month
Fab Fibre£35.99 a month£32 a month
Super Fibre£43.99 a month£35 a month

*If you've currently got an offer for NOW Broadband, you'll keep paying the discounted price until your offer ends.

You’ll start paying your new, lower price and see your new simplified bill from your February payment date.

If you've currently got an offer for NOW Broadband, you'll keep paying the discounted price until your offer ends. You'll pay the new lower price above after that.

Don’t worry – you’ll continue paying your discounted price until your offer has expired.

After that, you’ll start paying the new lower price for your broadband package.

From your February 2020 bill onwards, the cost of your line rental will be £0.00.

Instead, line rental will be included in the cost of your broadband package.

For example, here’s how your bill will change if you have Brilliant Broadband and pay the standard price:

 Your bill todayYour bill from Feb 2020
Brilliant Broadband£8.00£25.00
Line rental£17.99£0.00
Total£25.99£25.00

Keep in mind You might see additional charges for NOW Calls on your bill, depending on your calls package and usage.

The cost of your broadband package now includes line rental, which was previously charged separately at £17.99 a month.

So don't worry, you’re paying less than you were before these changes.

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