Error code T6030 - audio / visual outputs problem
If you get this error message, one of your connected audio/video outputs is not supported. Firstly, please remove any additional audio/visual outputs and try again.
I’ve removed audio/visual outputs and still can’t watch
If you’ve removed all connected audio/video outputs and the problem still occurs, please update your graphics drivers.
Once you’ve done that, check to see if you’re able to watch NOW TV. If not:
- Windows users can try uninstalling and reinstalling Silverlight. (You won't be able to do this if you've got Firefox v52, as Silverlight isn't supported. You'll need to watch with the NOW TV Player instead, or switch to IE.)
- Mac users won't be able to reinstall the program from 2017 because Silverlight is being withdrawn. Instead, you'll need to watch with the NOW TV Player.