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Help Centre

Before you get started...

Before you get started...

Thanks for selecting our clever little box to take your TV viewing to the next level. Now that your box is home, let’s start by making sure you have everything you’ll need.

Step 1: Got everything you need?

You should have the following:

  • Remote control
  • 2 x AAA batteries
  • NOW TV Box
  • HDMI cable
  • Power supply unit with mains plug

If any of the parts are missing from your box, please contact us.


Step 2: Create a NOW TV account

Don’t have a NOW TV account yet? You’ll need to create one before you can start watching. (You can skip this step if you've got an account – just hit Continue below.)

If you bought a NOW TV Box from a shop, with a voucher included:

Head to NOWTV.com/setup to create your account. Just add your voucher code to activate your Entertainment, Cinema, Kids or Sports Passes.

If you bought a NOW TV Box on its own, without a voucher:

Just choose a free trial or NOW TV Pass to get started, and you’ll be all set to watch right after creating your account and connecting your Box.

You'll need to:

  • Have a credit or debit card to hand
  • Be over 18 years old
  • Live in the UK or Channel Islands.

Back Continue

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