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Help Centre

How to improve slow broadband speed

How to improve slow broadband speed

Your NOW TV Hub can connect to your Wi-Fi devices using one of 13 different channels. If your neighbour also has a Wi-Fi router and is using the same channel as you, changing your channel might reduce interference and improve your connection.

Your Hub comes with smart technology that automatically chooses the best channel with the least Wi-Fi interference. You just need to restart your Hub to use this feature and switch to a different channel if necessary.

To restart your Hub, simply press the reset button on the back of your Hub for two seconds.

Reset button on NOW TV Hub

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